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Customer Reviews
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3.0
67% of 3 reviewers would recommend this product
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Showing 1-3 of 3
5 / 5
August 13, 2019
Build Quality Mars An Otherwise Very Nice Set
We purchased two arm chairs and one loveseat, with navy cushions. Pick up in Freeport was easy. Unfortunately the assembly was less than desirable. The... more
York, ME
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5 / 5
July 31, 2018
Assembly 1 star
The furniture is perfectly wonderful once assembled. House guests arrived a half hour after the loveseat, 3 1/2 chairs and 2 rockers. 3 out of the 4 of... more
Weems, VA
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2 out of 2 found this review helpful.
5 / 5
July 22, 2017
Inconsistent quality
Purchased 2 of these chairs. Put together the first one with no problems, except the screws were a little difficult to get into the pre-drilled holes.... more
Orlando, FL
Response from L.L.Bean
July 28, 2017
By L.L.Bean Customer Satisfaction Team
We truly regret the frustration you had with assembling this chair. Our Product Team has seen your comments and we'll be in touch soon. We hope you give us another chance to provide the service and quality product you expect from L.L.Bean.
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Show Comments (2)
dblock123 May 19, 2018
I agree with this review. The first chair did not have all the predrilled holes needed. Fortunately my husband is vey handy and was able to drill the holes himself. The second chair came the next day even though they were ordered in the store at the same time. However the second chair came without the hardware. I have to say I am also disappointed that a company like yours does not have better quality control. I love the chairs now that they are put together but a little frustrated with the process.
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LogCal July 26, 2017
We ordered 2 chairs and were able to put both together in one evening. They fit together no problem and look very nice on our screened in porch. Comfortable to sit in . We're very pleased. Thank you LL BEAN
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9 out of 14 found this review helpful.
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