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Customer Reviews
Ratings
3.8
71% of 56 reviewers would recommend this product
5 Stars
29
4 Stars
8
3 Stars
6
2 Stars
6
1 Stars
7
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56
5 Star
29
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8
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5 / 5
February 17, 2019
Did not hold up well
I bought this cover a year ago and the material has degraded so much that it is developing holes and leaking. It appears to be sun damage and I'm so disappointed.... more
Stillwater, NY
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5 / 5
February 1, 2019
Wood Storage Rack Cover
This product is the best. Study material that lasts for many years.
40204
Verified Purchase
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5 / 5
January 2, 2019
Good Looking and Functional
I have purchased this cover three times over the years to cover the log rack I also purchased from LLBean. The fit is perfect and I like the dark green... more
MI
Verified Purchase
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1 out of 1 found this review helpful.
5 / 5
October 19, 2018
good but
The cover was great for the first year and half. But now the weather has really beaten it up and the zipper broke. I was going to return it for another... more
Patchogue
Verified Purchase
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2 out of 2 found this review helpful.
5 / 5
March 14, 2018
Nice fit
This cover has eyelets that match the thumb screws on the wood rack so the cover is secure without adding bungee cords or zip ties. Just slide the bolt... more
Bucks County PA
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3 out of 3 found this review helpful.
5 / 5
December 13, 2017
Unfortunately, Not Durable Enough
I returned this item; after one winter, it was beginning to crack and, overall, deteriorate. I live in a fairly temperate climate (Washington, D.C.).
Washington, DC
Response from L.L.Bean
December 17, 2017
By L.L.Bean Customer Satisfaction Team
We're very sorry this was not the quality you have come to expect from us. Our Product Team has seen your comment and want you to know quality is our top priority. Thanks for your feedback.
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2 out of 2 found this review helpful.
5 / 5
November 1, 2017
Barely lasts one season
I think I'm on my 4th cover. Barely lasts a winter. Some years I've just let the thing fall apart and squeeked by with 2 winters, but the 2nd... more
Chicago, IL
Response from L.L.Bean
November 3, 2017
By L.L.Bean Customer Satisfaction Team
We're sorry the cover did not perform as expected. Our Product Team has seen your comment and we want you to know we stand behind our products and want you to be satisfied. We'll be in touch.
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Show Comment (1)
Alyosha November 3, 2017
So I wanted to follow up on my post. I never asked LLBean to contact me re: this cover, but they did and very quickly. They'ree sending out a replacement cover. We'll see how this one holds up. Either way it's an example of great customer service, and it means a lot to me. Thanks, LLB!
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4 out of 4 found this review helpful.
5 / 5
October 31, 2017
Wood Rack Cover
I'm so glad to see you still carry this cover. We have had ours for 15 years. It is now time to replace it as the top has split in several places.... more
Winchester, VA
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1 out of 1 found this review helpful.
5 / 5
May 3, 2017
The Fine Print and a flaw
The cover was delivered quickly,looks good and installed easily. However there was a 8 inch seam opening on a back seam where the (chain)stitching had... more
Pittsford NY
Response from L.L.Bean
May 5, 2017
By L.L.Bean Customer Satisfaction Team
We want you to have a quality product you expect from L.L.Bean and will reach out to help with a replacement and answer any product questions you may have. Thanks for your feedback.
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2 out of 2 found this review helpful.
5 / 5
December 10, 2016
Disappointing
Unfortunately this thing literally came apart at the seams in less than a year. Poor quality. I'm a loyal LLBean customer but this product is not up... more
Ashton, MD
Response from L.L.Bean
December 13, 2016
By L.L.Bean Customer Satisfaction Team
We're sorry the seams came apart and want you to know we're committed to quality; we will reach out to make this right as we have a 100% Satisfaction Guarantee.
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4 out of 4 found this review helpful.
Showing 1-10 of 56
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