Order Lookup
MENU
This page is currently unavailable on our mobile Web site.
Please visit m.llbean.com to access this page or call 1-888-797-3880 for assistance.
Customer Reviews
Average Rating
5 / 5
3.7/5
68%
55 out of 81 of reviewers would recommend this product.
Filter Reviews
Rating
5 Stars
49
4 Stars
5
3 Stars
2
2 Stars
5
1 Stars
20
Keyword
Showing 1-10 of 81
Page: 1 2
5 / 5
June 20, 2018
Polyester Hammock
I was planning to replace the LLBean hammock that we bought several years ago to replace an earlier one that we loved, but was worn out after many years... more
Glenurn, ME
Response from L.L.Bean
June 28, 2018
By L.L.Bean Customer Satisfaction Team
We're sorry to hear of your disappointment with this hammock. Your feedback has been forwarded to our Product Team. We do stand behind every product we sell and invite you to contact us for help with this item.
Post a Comment
|
Report Inappropriate Content
6 out of 6 found this review helpful.
5 / 5
March 31, 2018
poorer quality
I bought this hammock in June to replace one from LLBean bought many years ago. The last one just wore out from use and I felt OK replacing it. Unfortunately,... more
Longmeadow, MA
Response from L.L.Bean
April 5, 2018
By L.L.Bean Customer Satisfaction Team
Thank you for posting a review for the Polyester Hammock. We are sorry to hear that the chain attached to the hammock is not holding up well. We will reach out to you soon to discuss.
Post a Comment
|
Report Inappropriate Content
2 out of 2 found this review helpful.
5 / 5
August 6, 2017
DO NOT BUY THIS PRODUCT!!!
This is not a full-size hammock. It will not accommodate a teenager or adult. It is definitely **not** the size that is advertised on the L.L. Bean website... more
Vienna, VA
Response from L.L.Bean
August 7, 2017
By L.L.Bean Customer Satisfaction Team
We're very sorry to hear this hammock did not work for you and the frustration this caused you. We strive for high quality and our Product Team as seen your comments. Our hammocks are individually handmade, dimensions will vary and the hammock will stretch over time. We'll be in touch soon and hope you give us another chance to provide the top notch service and quality product you expect from L.L.Bean.
Post a Comment
|
Report Inappropriate Content
5 out of 5 found this review helpful.
5 / 5
July 16, 2017
Terrible workmanship.
I've been shopping at LL Bean for years due to the high quality of their products. This hammock is a startling exception. The workmanship is horrible.... more
Montreal, Canada
Response from L.L.Bean
July 18, 2017
By L.L.Bean Customer Satisfaction Team
Quality is our top priority and our Product Team has seen your comment. From what you describe, we want you to know that tasseling of rope ends does not impact the strength or quality in any way, nor impact the integrity of the knots. We have other woven hammocks that are made in the U.S. and will be in touch to help you choose a hammock that's right for you as your satisfaction is important to us.
Post a Comment
|
Report Inappropriate Content
5 out of 5 found this review helpful.
5 / 5
April 19, 2017
absolute best
after 27 years had to replace worn hammock - new one is excellent quality and we are very pleaed
ANNANDALE, VA
Post a Comment
|
Report Inappropriate Content
5 out of 6 found this review helpful.
5 / 5
November 23, 2016
Quality has gone down
We bought this same hammock about 15 years ago and the quality was far superior than the one we just bought. We bought one about 4 months ago and after... more
Fair Haven, NJ
Response from L.L.Bean
November 28, 2016
By L.L.Bean Customer Satisfaction Team
We're sorry you're disappointed with our current version and thanks for contacting us under our 100% Satisfaction Guarantee; we hope the replacement meets your expectations.
Post a Comment
|
Report Inappropriate Content
7 out of 7 found this review helpful.
5 / 5
November 19, 2016
hammock
The hammock sank down too far, not enough resilience. Too white, wouldn't weather well. Not comfortable.
gainesville florida
Response from L.L.Bean
November 23, 2016
By L.L.Bean Customer Satisfaction Team
We're very sorry this hammock did not perform as expected and want you to know we're committed to quality. We have a 100% Satisfaction Guarantee and will reach out to help you with an exchange or return and thanks for your feedback.
Post a Comment
|
Report Inappropriate Content
3 out of 4 found this review helpful.
5 / 5
August 3, 2016
Didn't fit frame we previously bought from L L Bea
Called customer service for assistance and they quickly sent us an extension to use. Every time anyone sits it now drops to the ground. We shorten the... more
Walnu, Californiat
Response from L.L.Bean
August 8, 2016
By L.L.Bean Customer Satisfaction Team
We' re sorry for the issue you experienced with our Polyester Hammock. One of our Customer Satisfaction representatives will reach out to you so that we can help you with a return or exchange under our 100% Satisfaction Guarantee.
Post a Comment
|
Report Inappropriate Content
5 out of 5 found this review helpful.
5 / 5
July 30, 2016
Read all the reviews - made in China & cheaply
We bought this for my mother last year and it fell apart - as he pointed out it's made in China. It's not like the ones you'd find on the Carolina shores.... more
Fulton, NY
Response from L.L.Bean
August 8, 2016
By L.L.Bean Customer Satisfaction Team
We're sorry for the issue you experienced with our Polyester Hammock. We’re pleased to hear that you already contacted us under our 100% Satisfaction Guarantee and hope the replacement reel meets your expectations.
Post a Comment
|
Report Inappropriate Content
4 out of 6 found this review helpful.
5 / 5
July 21, 2016
Poly Hammock - read all reviews before purchase
Very poor workmanship. I had to tighten every knot by the stretchers. In addition, the polyester is so loosely woven that I can't pull the chains tight... more
McLean, VA
Response from L.L.Bean
July 29, 2016
By L.L.Bean Customer Satisfaction Team
We're sorry you were disappointed with our Polyester Hammock, and we will look into the product based on your feedback. One of our Customer Satisfaction representatives will reach out to you so that we can help you with a return or exchange under our 100% Satisfaction Guarantee. We want to make this right for you.
Post a Comment
|
Report Inappropriate Content
4 out of 4 found this review helpful.
Showing 1-10 of 81
Page: 1 2