We collect sales tax on orders shipping to any state where L.L.Bean has a physical presence, or is otherwise required to collect tax by law. We will automatically add the appropriate state and local taxes unless your delivery location is in one of the following states: AK, DE, NH, OR, or MT.
Important information regarding use taxes: L.L.Bean is not required to and does not collect sales or use tax in states or US territories other than those in which L.L.Bean has a physical presence, or is otherwise required to collect tax by law. Purchasing over the internet does not exempt your order from the use tax in the state or US territory where you reside. States (except for Alaska, Delaware, Montana, New Hampshire and Oregon) require residents to pay use tax on their purchase to the state or US territory tax authorities. For more information and the appropriate forms and instructions, visit your state's or US territory’s website.
About simplified sellers use tax: The State of Alabama created the simplified sellers use tax program (SSUT) to allow eligible sellers to collect, report and remit a flat eight percent (8%) sellers use tax on all sales made into Alabama. L.L.Bean collects SSUT on sales to Alabama customers and remits the tax on behalf of customers to the Alabama Department of Revenue. L.L.Bean’s SSUT registration number is SSU- R009991156
Sales tax refunds on returns for Connecticut, Massachusetts and Rhode Island: In accordance with state sales tax regulations, customers returning items without a receipt will not receive a sales tax credit. A return within 90 days of original purchase date is required for a refund of Connecticut and Massachusetts sales tax, or within 120 days for Rhode Island sales tax. For more information, visit your state’s website.
Sales tax-exempt customers: Customers who are exempt from state sales tax must preregister with L.L.Bean to make tax-exempt purchases. To qualify, send a valid tax-exempt certificate for the state(s) where the merchandise will be shipped or the store where the merchandise will be purchased to the contact information listed below. After registering, we will send you an L.L.Bean tax-exempt customer ID card for future purchases at L.L.Bean.
If you were charged sales tax and have a valid tax exemption certificate(s), please send a copy of your sales receipt and certificate(s) to the contact information listed below. Within 7-10 business days after processing the certificate(s), we will mail a refund check for the sales tax paid, along with an L.L.Bean tax-exempt ID card for future tax-exempt purchases.
Sales tax on watercraft purchased by non-Maine residents: Watercraft purchased in Maine by non-Maine residents for use in another state may be eligible for a full or partial exemption from Maine sales tax. Download the Affidavit of Exemption at maine.gov(PDF). Please send a copy of your sales receipt and the completed affidavit to the contact information below. We will issue a refund check for the sales tax paid within 7-10 business days.
Attn: Financial Accounting Services Department
Freeport, Maine 04033
If you need help, please Contact Us