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Customer Reviews
Ratings
3.1
5 / 5
53% of 99 reviewers would recommend this product
5 Stars
39
4 Stars
8
3 Stars
12
2 Stars
8
1 Stars
32
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99
5 Star
39
4 Star
8
3 Star
12
2 Star
8
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32
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5 / 5
November 29, 2016
Loved it
Sent this lit Christmas tree to my mother who moved into an apartment this past year. She loved it. Said it was fresh upon arrival and smelled wonderful.... more
Dahlonega
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11 out of 11 found this review helpful.
5 / 5
January 18, 2019
Not good
For many yrs I have ordered this tree for various rooms in our house. I don’t plan to ever order it again! The lights were barely visible & stuck way... more
Los Angeles
Response from L.L.Bean
January 24, 2019
By L.L.Bean Customer Satisfaction Team
We're sorry for your disappointment with this tabletop tree. Our Product Team monitors these reviews closely and takes customer feedback into consideration to make improvements. We stand behind our products and a Customer Service representative will be reaching out to provide assistance with this.
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5 / 5
January 10, 2019
Love It, But
I have purchased the prelim "tree" for the last several years. It is fresh and fragrant and gives me the Xmas aroma with no work at all. I... more
Maryland
Verified Purchase
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5 / 5
January 10, 2019
Not as pictured
The tree we received did not look ANYTHING like the picture. I would not even call it a tree. It was a cobbled together mass of cut branches stuck into... more
Loveland OH
Response from L.L.Bean
January 22, 2019
By L.L.Bean Customer Satisfaction Team
We're very sorry for your disappointment with the tree. Our Product Team has seen and appreciates your feedback as it helps us improve. We stand behind our products and will reach out to you to make this right. We appreciate your loyalty and hope you will give us another opportunity to demonstrate the quality you've come to expect from us.
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5 / 5
January 9, 2019
Slightly skeptical
Some of the reviews I read were not too favorable however I decided I was going to trust all of my years of experience with LL Bean and order this for... more
New Hampshire
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5 / 5
January 2, 2019
Ehhhh...
I bought as a gift for my parents who are Mainers and winter in Florida. I had it shipped right to them, and by the time they received it, it was so dry... more
Maine
Response from L.L.Bean
January 16, 2019
By L.L.Bean Customer Satisfaction Team
We are sorry to hear that the tree arrived to your parents in that condition. We stand behind the quality of our products and will reach out to you to make this right.
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5 / 5
December 26, 2018
Tabletop Tree
Arrived dead with all the needles fall off. Sent as a gift to my mother. LL Bean did resend another tree but the second tree was also in terrible condition.... more
Miami, FL
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5 / 5
December 26, 2018
Disappointed
I purchase and have sent more than 25 of these Tabletop Xmas Trees annually to customers as a "thank you" at Xmas. In past years, my customers... more
RI
Response from L.L.Bean
January 7, 2019
By L.L.Bean Customer Satisfaction Team
We appreciate your loyalty and apologize that our tabletop trees did not meet your expectation. Quality remains a top priority for us and we appreciate your feedback. One of our Customer Service representatives will reach out to you to address this.
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5 / 5
December 19, 2018
Mother Enjoyed It
Sent this tree for the first time to my mother-in-law who is difficult to please most times. She has sent back flowers in the past and told us not to... more
Provincetown
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5 / 5
December 19, 2018
Amazing ! ! !
These trees are amazing. We have sent them to our Grandkids for the past two years and they have loved them. Each grandchild puts the tree in their bedroom... more
Avon, Ohio
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5 / 5
December 18, 2018
No Lights
No lights are on the tree even though advertised as lighted. I feel some amount of refund is owed.
NM
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Showing 1-10 of 99
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