I was disappointed in the fingerprint access system. Is was not easy to program and have to attempt several times before the safe will open. Not sure I... more
Response from L.L.Bean
June 14, 2016
By L.L.Bean Customer Satisfaction Team
We are so sorry for the issue you experienced with our Safe with Biometric Lock and will look into the product based on your feedback. One of our Customer Satisfaction representatives will reach out to you so that we can help you with a return or exchange under our 100% Satisfaction Guarantee. Thank you for your feedback and for being an L.L.Bean customer.
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September 16, 2017
This safe seems to forget the fingerprints you program into it after a short time. Requiring you to do it all over again. The battery compartment seems cheap and I think maybe the batteries are losing contact and causing all recorded fingerprints to be lost. I think I will exchange it for a safe with a combination locking system.